Personally Identifiable Information
We may collect personally identifiable information from users in a variety of ways, including, but not limited to, when users visit GranadaPestControl.com, book an appointment, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our website anonymously. We will collect personally identifiable information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information; however, it may prevent them from engaging in certain website related activities.
Log Files and Non-personally Identifiable Information
Like many other web sites, GranadaPestControl.com makes use of log files. These files record visits to the website, a standard procedure for website hosting companies and a part of the hosting services’ analytics. The information inside the log files may include your internet protocol (IP) address, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the website, track your movement around the website, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.
How We Use Your Information
Granada Pest Control, LLC and this website may collect and use your personal information for the following purposes:
- To operate our website. We may need your information to display content on the website correctly.
- To improve customer service. Information you provide helps us respond to your customer service requests and support your needs more efficiently.
- To personalize your user experience. We may use aggregate information to understand how our users as a group use the services and resources provided on this website.
- To improve our website. We may use feedback you provide to improve the features and services offered on this website.
- To run a promotion, contest, survey or other website feature. We may send you information that you agreed to receive about topics we think will be of interest to you.
- To send periodic emails. We may send you email updates pertaining to your appointment or other information that you have requested.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transactional information, and data stored on GranadaPestControl.com.
Sharing Your Personal Information
We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personally identifiable information regarding your use of this website with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and this website or administer activities on our behalf, such as sending out newsletters or surveys.
If you decide to opt-in to our mailing list, you may receive emails that include Granada Pest Control, LLC news, updates, product or service information, etc.. If at any time you would like to unsubscribe from receiving future emails, simply follow the unsubscribe instructions at the bottom of the email. Alternatively, you may contact us directly.
Third Party Web Sites
You may find advertising or other content on GranadaPestControl.com that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from GranadaPestControl.com. In addition, these websites or services, including their content and links, may change constantly. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to GranadaPestControl.com, is subject to that website’s own terms and policies.
Granada Pest Control, LLC believes it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. GranadaPestControl.com does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that GranadaPestControl.com has in its database the personally identifiable information of a child under the age of 16, please contact us immediately and we will use our best efforts to promptly remove such information from our records.
Contact Us Form
We give you the option to contact us by completing an online form on our website. The data shown on this form will be collected and sent by GranadaPestControl.com to an email address at Granada Pest Control, LLC. To provide you with the best possible customer service, your data will be used by Granada Pest Control, LLC to process your request and will be retained only for as long as necessary for administrative, legal and security purposes. We will not use your data for marketing purposes.